Returns & Exchanges at Randy's Shoes

At Randy's Shoes in Amarillo, we want to ensure your feet are perfectly comfortable. If you are not completely satisfied with your purchase, you can return unworn footwear in its original packaging within 30 days of purchase.

Return Process

• 1.
  Verify Condition

  Ensure your shoes are in brand-new, unworn condition and placed back in their original branded shoebox.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email to ensure a smooth processing of your refund or exchange.

• 3.
  Visit or Ship

  Bring your items to our Amarillo storefront for an immediate exchange, or contact us to receive instructions for mail-in returns.

• 4.
  Receive Refund

  Once we inspect the footwear, we will issue a refund to your original payment method or assist you in finding a better-fitting pair.